Recently there was a post on LinkedIn about a conversation between two executives that went something like this:
CFO: “What if we spend this money on training the staff and they leave?”
CEO: “What if we don’t spend the money on training them and they stay?”
This conversation should resonate with shop owners who have struggled with this dilemma in the textile printing industry. You spend time and money training someone to print to your standards and then they leave for another shop or to open their own. On the one hand, you can’t run your shop with untrained staff but, on the other hand, the train-and-leave routine can be frustrating and costly.
So what’s the answer? Well, there isn’t an easy one except to suggest that if you run a great place to work where people are well trained and encouraged to stay, you’ll have a better chance of recovering your investment in training.