The thumbnail version:
- Kindness costs nothing
- The benefits make business sense
The full version:
It costs nothing and is easy to do—practicing kindness. And the best part is that it creates a much happier atmosphere, which in turn creates a more productive workplace. This is the message in an article by Ovul Sezer, Kelly Nault, and Nadav Klein.
To quote them: “A commitment to be kind can bring many important benefits. First, and perhaps most obviously, practicing kindness will be immensely helpful to our colleagues. Being recognized at work helps reduce employee burnout and absenteeism, and improves employee well-being, Gallup finds year after year in its survey of workers . . . ”
They also note that: “Organizations benefit from actively fostering kindness. In workplaces where acts of kindness become the norm, the spillover effects can multiply fast.”
So, consider the question . . . Is kindness the norm in your shop? If not, why not? It only makes sense.